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Employee Empowerment in the Hospitality Industry.

15448. Employee Empowerment in the Hospitality Industry.

This research paper provides an overview and analysis of employee empowerment in the U.S. hospitality industry. Following an overview and definition of the concept of empowerment, the term paper reviews the literature on employee empowerment in the hospitality industry, looking at empowerment programs in both the lodging and the food and beverage industry. The essay considers the rationale for empowerment in hospitality organizations; profiles the range, scope and structure of empowerment programs in use within the industry; examines barriers and facilitators (e.g., organizational, psychological, etc.) to empowerment implementation; considers the outcomes of empowerment and its impact on organizational effectiveness; and makes recommendations on the successful implementation of employee empowerment in the hospitality industry. KEYWORDS: restaurants hotels hospitality industry employee empowerment hrm strategy term paper. 25 pages, 78 footnotes, 31 bibliographic sources.

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