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5A. MANAGERIAL SCIENCE

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09006. DEREGULATION AND DIMINISHING EXPECTATIONS: A SURVEY STUDY OF EMPLOYEE EXPECTATIONS IN THE AIRLINE INDUSTRY. Proposal for a survey study of four work groups of airline employees investigating their attitudes and expectations about work. Outline of review of literature, hypothesis, and methodology. Includes 2-page survey questionnaire. 9 pages, 5 footnotes, 28 bibliographic sources.   $63
 
08867. DRUG TESTING OF EMPLOYEES. First-person discussion of the pros and cons of drug testing of employees by business and government. The paper takes a strong stand against unilateral mandatory drug testing of employees. 6 pages, 6 footnotes, 5 bibliographic sources.   $42
 
08866. NON-MONETARY INCENTIVES FOR EMPLOYEE MOTIVATION. An overview of the techniques and tactics beyond straight salary that employers currently use to ensure employee job satisfaction and promote employee motivation. Outlines motivational theory. 7 pages, 9 footnotes, 8 bibliographic sources.   $49
 
08865. FIVE VIEWS ON ORGANIZATIONAL LEADERSHIP. Reviews and analyzes five expert studies of leadership, with the objective of ascertaining how these experts view the purpose and evaluation of leadership. 5 pages, 8 footnotes, 5 bibliographic sources.   $35
 
08864. CYBERPHOBIA: THE PROBLEM AND ITS SOLUTIONS. Following a brief discussion of the components and potential causes of computer phobia, this investigation addresses a number of possible solutions to the problem including training and education, user support, management action, system design, and psychological support. 14 pages, 26 footnotes, 15 bibliographic sources.   $98
 
08863. PROPOSAL FOR AN EMPLOYEE PERFORMANCE APPRAISAL SYSTEM. Taking the form of a memo the a hospital CEO, this essay proposes the implementation of an employee performance appraisal system at a community hospital. 5p. 0f. 0b.   $35
 
08861. WHAT IS EFFECTIVE MANAGEMENT? A brief review of management and communications literature suggesting that effective managers are, first and foremost, effective communicators. 4 pages, 6 footnotes, 6 bibliographic sources.   $28
 
08857. STATUS OF ANTI-DISCRIMINATION LEGISLATION. Describes and assesses legislation implemented to protect minorities. Reviews major court cases and discusses recent changes/decisions in affirmative action. The issue of reverse discrimination is also discussed. 10p. 18f. 18b.   $70
 
08811. THE PETER PRINCIPLE BY LAURENCE J. PETER. Review and analysis of this popular book which argues in an organization based on a heirarchy, every employee tends to rise to his level of incompetence. 3p. 2f. 1b.   $21
 
08691. STRESS IN THE WORKPLACE. Based on a review of literature in the field, this essay presents a brief overview of the topic of stress in the work environment. Defines "stress" and discusses a variety of theories on the management of stress. 6 pages, 13 footnotes, 9 bibliographic sources.   $42
 
08656. RECRUITMENT OF A TELEMARKETING MANAGER AT IBM. A complete recruitment program, including budget, goals, selection criteria, and measurement. Gives specific details on application criteria and measurement and interview criteria and measurement. 13p. 8f. 15b.   $91
 
08554. INFORMAL INSTRUCTIONS AND MISCOMMUNICATIONS IN BUSINESS. Presents first-person feedback and rulebook procedures which should be used to back up informal telephone messages and memos. 4 pages, 3 footnotes, 3 bibliographic sources.   $28
 
08540. QUALITY CONTROL IN GARMENT MANUFACTURING. A step-by-step analysis of the possible areas for improving quality control in garment manufacturing with the objective of improving sales which have declined because of poor quality. Raw materials, patterns, cutting, sewing and finishing, storage and packing, and the retailer and consumer all considered separately. 7 pages, 0 footnotes, 2 bibliographic sources.   $49
 
08464. GROUP MORALE. The paper considers the problem of group morale within the organization: how it is created, what factors affect it over the short and long term, and what its importance is for overall productivity and creativity. 5 pages, 4 footnotes, 5 bibliographic sources.   $35
 
08463. THE EFFECT OF ORGANIZATIONAL STRUCTURE ON EMPLOYEE MOTIVATION. Explores how differences in management style, with their implicit differences in organizational structure, contribute to or inhibit employee motivation. 5 pages, 6 footnotes in text, 9 bibliographic sources.   $35
 
08451. MANAGEMENT OF ORGANIZATION BEHAVIOR, BY P. HERSEY AND K. BLANCHARD. A review of this book on organizational behavior, with a concentration on the authors' conception of situational leadership including a description of how to practice it. 5p. 1b.   $35
 
08330. INCENTIVES AND REWARDS FOR ENTREPRENEURIAL AND INNOVATIVE CONTRIBUTIONS. Based upon the assumption that an entrepreneur is a creative and innovative individual and hence an important resource for any organization, this study examines types of enticement, incentives, and rewards used to attract and retain entrepreneurial employees. Several cases are considered. 20 pages, 44 footnotes, 17 bibliographic sources.   $133
 
08329. CASE ANALYSIS REPORT. A case analysis of the management and employee relations implications of the incidence of "sudden, unexpected, nocturnal death" among Southeast Asian immigrants working in a large accounting firm in the U.S. 5p. 3f. 2b.   $35
 
08325. PURCHASING AND VENDOR MANAGEMENT. Purchasing and vendor management is viewed from a complete organizational systems perspective. Variations in purchasing procedures and purchasing departmental organization are considered. 11p. 1pf. 8b.   $77
 
08232. SLAMIX (ANALYSIS OF PRODUCT INTRODUCTION INTO DUTCH MARKET). This paper presents an analysis of profitability factors and marketing for a salad dressing product in the Dutch market. Consumer resistance, market penetration potential and promotional strategies are discussed. Keywords: marketing market entry new product Netherlands. 9 pages, 0 footnotes, 0 bibliographic sources; 6 Tables.   $63
 
08223. MARKETING EAPS. Examines the history, development and social and legal implications of the growth of Employee Assistance Programs within the corporate environment. Target market, marketing strategy, and competition are analyzed. 9p. 7f. 10b.   $63
 
08221. ORGANIZATION STRUCTURE AT THE DEPARTMENT OF MOTOR VEHICLES. Analysis of the organizational and management structure of the DMV within the context of motivational theory and job enrichment techniques. 7p. 1b.   $49
 
08220. EMPLOYMENT DISCRIMINATION AND EMPLOYEE DRUG TESTING. Examines the underlying issues and industry trends surrounding a lawsuit filed by a Southern Pacific employee charging that her employer illegally required her to submit to drug testing or face dismissal. Union reactions and legal implications to drug testing programs are examined. 14p. 26f. 11b.   $98
 
08164. STRATEGIC MANAGEMENT. In-depth discussion of the process and place of strategic management in U.S. business. Basic differences between operation management style and strategic management style are analyzed. Because of its flexible and anticipatory elements, strategic management is presented as the management style of choice for the 1980s. 10 pages, 8 footnotes, 6 bibliographic sources.   $70
 
08153. TIME MANAGEMENT. Describes a method by which to arrive at a system of time management for use in the business setting. Determining time values, goal setting, organizational aids, and task delegation are among the topics included. 15 pages, 10 footnotes, 12 bibliographic sources.   $105
 
08151. DEVELOPMENT OF HUMAN RESOURCES MANAGEMENT IN THE U.S. Assesses the historical development, goals, and processes of human resource management. HRM is viewed as a natural outgrowth of 1920's personnel administration, representing an integration of the various disciplines of scientific measurement, sociology, and behavioral psychology. 6 pages, 7 footnotes, 6 bibliographic sources.   $42
 
08146. "MEGATRENDS" BY JOHN NAISBITT (BOOK REVIEW). This paper examines Naisbitt’s 1980s bestseller from a critical management perspective. Agrees with Naisbitt’s argument that the age of technology combined with dwindling worker productivity mandate the widespread adoption of a “Theory Z” (Japanese-style) type of management system, emphasizing worker participation and long range planning. Keywords: management theory worker productivity book review technology. Written 1985. 5 pages; 0 footnotes; 2 bibliographic sources.   $35
 
08136. HUMAN RESOURCES PROCESSES IN THE UNITED STATES. The development of human resources planning and policy is reviewed, and the work of such major theorists as Taylor, McGregor and Drucker is contrasted with modern Japanese and European ideas. 7 pages, 12 footnotes, 6 bibliographic sources.   $49
 
08104. IMPACT OF OFFICE AUTOMATION ON OFFICE PERSONNEL. Examines the negative impact of office computer usage on the morale and productivity of office workers. Health hazard potential, lack of training, ineffectual training, improper equipment, workload expectations, and techno-phobia are viewed from the office worker's perspective. Discusses strategies to remedy worker-perceived problems and business organization's responsibility to do so. 25p. 43f. 16b.   $133
 
08096. THEORY Z BUSINESS MANAGEMENT AND A SYSTEM OF ETHICS. A study of Japanese Theory Z management as a model for an ethical system of business management. Includes background and definition of Theory Z and comparison of Theory Z with American management theories. 8 pages, 6 footnotes, 2 bibliographic sources.   $56
 
08085. A SOCIOLINGUISTIC APPROACH TO BILINGUAL EDUCATION. A book review based on data collected in a case study of a bilingual educational program for Mexican Americans. Background information and issues regarding bilingualism, as well as a critique of the work, are included. 11p. 10f. 1b.   $77
 
08030. THE RATIONAL MANAGER. A book review of a work which offers a systematic approach to problem solving and decision making in business. Critically analyzes the strengths and weaknesses of the book's approach. 5 pages, 6 footnotes, 1 bibilographic source.   $35
 
08012. QUALITY CIRCLES: COMPARING JAPANESE AND AMERICAN APPLICATIONS. An overview of the quality circle as applied in Japan and American manufacturing. History of the quality circle and a discussion of the differences between quality circles in Japan and the U.S. Analysis of the effectiveness of quality circles. 16 pages, 17 footnotes, 19 bibliographic sources.   $112
 
07691. "MANAGERS' MISCONCEPTIONS ABOUT TECHNOLOGY:" AN ARTICLE REVIEW. Reviews management consultant Lowell Steele's study of seven major misconceptions about technology and the process of innovation which plague managers. 3p.   $21
 
07680. IN SEARCH OF EXCELLENCE. A favorable review of the Thomas J. Peter and Robert H. Waterman, Jr. book articulating successful management theory based upon "lessons from America's best-run companies." 5p.   $35
 
07660. ANALYZING PERFORMANCE PROBLEMS: A BOOK REVIEW. Summary and review of this 1970 "how-to" book by Mager and Pipe. Problems are either a lack of skill or not; if lack of skill, train the workers or simplify the job; if not, management must provide the motivations for and remove obstacles to the desired performance. The book represents a simplified form of behavioral psychology, yet is effective and worthwhile as a guide for managers. 5p. 1b. notes in text.   $35
 
07613. TRACY KIDDER'S SOUL OF A NEW MACHINE. Summary and review of this best-selling book which gives a detailed look at the designing of a new computer. Favorable review is most impressed by Kidder's ability to explain computer jargon and the view he gives of teamwork in action. 6p. 1f. 1b. Notes in text.   $42
 
07489. POLICE PERSONNEL SELECTION. An examination of the testing and selection procedures used by police departments for entrance-level candidates. The focus is on psychological screening and the use of assessment center techniques to predict the performance of potential police officers. 14 pages, 16 footnotes, 17 bibliographic sources.   $98
 
07482. MANAGEMENT DECISION MAKING: AN ESSAY. Dual book review of Drucker's Managing in Turbulent Times, a wide-ranging overview of the business environment of the 80s, and George Huber's Managerial Decision Making, a presentation of quantitative techniques for analyzing alternatives. Concludes that both show different but complementary aspects of the art and science of management, with Drucker giving the art and Huber giving the science. 11p. 4f. 2b.   $77
 
07446. "THE ONE MINUTE MANAGER" BY KENNETH BLANCHARD AND SPENCER JOHNSON. Good review of this book on management prescribing goal setting, praise for good work, and reprimands for undesirable behavior -- all of which should be done in one minute each. These basic behavioral techniques have value and can be useful, but reviwer criticizes the book for over-simplifying many problems and ambiguities that occur in the real world. 5 pages, 1 footnote, 1 bibliographic source. Also extra Notes in Text.   $35
 
07445. "THE ONE MINUTE MANAGER" (A REVIEW). Good review and summary of this popular book on management, which prescribes goal setting, praise for good work, and reprimands for undesirable behavior -- all of which should be done in one minute each. Reviewer agrees that these basic behavioral techniques have value and can be useful, but criticizes the book for over simplifying many problems and ambiguities that occur in the real world. 5 pages, 0 footnotes, 1 bibligraphic source (different reviewer than 07446).   $35
 
07433. INDUSTRIAL RELATIONS IN AUSTRALIA. Scholarly overview of labor relations and economic history in Australia. Includes summary of culture, politics, and economic history; history of strong labor movement; Australia's unique system of compulsory arbitration, how it began and how it works in theory and practice; management rights and management unwillingness to anger unions; how arbitration evolved into national wage policy, and how this has become major issue for the new labor government of Bob Hawke. 15 pages, 31 footnotes, 9 bibliographic sources.   $105
 
07422. "STRATEGY AND STRUCTURE" BY ALFRED D. CHANDLER, JR., A BOOK REVIEW. Review of Alfred D. Chandler, Jr.'s 1962 study of how four major companies pioneered the use of the decentralized, multi-divisional organization structure. Review asks how the book is useful to the middle manager: as a historical study of strategic decisions and the importance of knowing your market, but it's not a book of instant advice. 8 pages, 2 footnotes, 1 bibliographic source.   $56
 
07421. THE MONDRAGON EXPERIMENT. Summary of the principles of cooperative management used at the mondragon group of worker-owned cooperative businesses in Spain, and essay on whether these principles have relevance in America. Finds that the principles of limiting income differences between workers and managers and strong self-discipline might work in groups that shared common goals, but would be difficult for most inidividualistic, self-seeking Americans. 6p. 4f. 1b.   $42
 
07416. A MODEL METHOD OF IMPROVING/ENHANCING COMMUNICATIONS IN A PUBLIC OR PRIVATE ORGANIZATION. A comprehensive survey of communications problems and methods, including major factors affecting communications in an organization (human environment, physical environment, etc.), analysis of formal and informal communications and their effectiveness, and several techniques for improving communications: analyzing communications flow, establishing employee committees, face-to-face conferences, and using sociometric techniques to determine patterns of informal communications. 18 pages, 27 footnotes, 17 bibliographic sources.   $126
 
07313. THREE RESEARCH CRITIQUES. Three brief critiques of research studies in organizational psychology and theory, based on the strict research model offered in Stone, Resrch Methods in Org Behavior, (1978). Each of the three studies is examined for research design hypothesis, measurements used and their internal validity, procedures, results and external validity of conclusions. research studies critiqued are: Arvey, Dewhirst & Brown, "Goal Setting and Employee Satisfaction (1978). Kaufman, "Relations of Ability and Interest to Currency of Professional Knowledge" (1972) and Kopelman, "Organization Control systems, expectancy Theory and Work Motivation" (1976) (titles abbreviated). Kaufman's study the weakest, Kopelman's the tightest. Each critique has 6p. 1f. 2b. Notes in text. Total of 18p.   $42
 
07138. INCENTIVE REWARDS AND EXECUTIVE COMPENSATION. Review of recent trends in incentive awards and bonus plans for executives, focusing on schemes intended to take a long-term view of performance. Such plans may compare the company's performance against other competing companies, or pay bonuses based on the appreciation of the book value of the company's stock. 5p. 7f. 4b.   $35
 
07021. MANAGEMENT BY MOTIVATION. Comprehensive overview of motivation theories of management. Includes the theories of: Taylor, Maslow, Herzberg, McGregor, Vroom, Lawler & Porter. Good theoretical discussion of differences between behavioralist theorists and motivation theorists (and why behavioralists are wrong); the modern synthesis of motivation techniques as revealed in recent books by Rosenbaum, Ford, and Ouchi. 17 pages, 33 footnotes, 7 bibliographic sources.   $119
 
07019. LEADERSHIP IN MANAGEMENT. Overview of the theory and practice of leadership in business: includes discussions of the need for leadership; role of organization structure; decentralization and span of control; leadership style and organization climate; stimulating the motivation of others; leadership as a learned skill. 13p. 11f. 9b.   $91
 
07018. SUCCESSFUL MANAGEMENT IN THE 1980S: THE NEED FOR MIS. Management information systems (computers, etc.) in the modern business: problems of implementing a total system, applications, need for real support by management, benefits of the system. 8p. 7f. 4b.   $56
 
07013. THEORY Z AND AMERICAN BUSINESS. an analytical book review of Ouchi's book Theory Z, focusing on how and why this theory of business management stresses long term, cultural and philosophical changes in the structure of American business. 11p. 14f. 1b.   $77
 
06617. SUCCESSFUL MODERN MANAGEMENT. A studv of the organizational structure of businesses, based on the theme that successful business today depends on the management of personnel. The view of Drucker, Ordione and Sayles on management by objectives with regard to personnel are reviewed. 7p. 4f. 3b.   $49
 
06356. MANAGING IN TURBULENT TIMES BY PETER F. DRUCKER. Review of a leading management authority's work on contemporary problems in the fields; Drucker takes the view that modern managers must learn survival skills in a period of disruption and uncertainty. 11p. 6f. 1b.   $77
 
06354. MOTIVATION OF BLUE COLLAR WORKERS. This paper provides a study of the problems of productivity and motivation in the American blue collar workers, looking at changing attitudes, unions and motivation, flextime and other related aspects of the blue collar lifestyle. 10 pages, 9 footnotes, 5 bibliographic sources.   $70
 
06351. THE PLANNING PROCESS. A good general theory introduction to the planning process in organizational procedures; the heirarchy of goals, planning as an ongoing process, and management by objectives are all looked at. 10p. 7f. 5b.   $70
 
06337. INVENTORY CONTROL. A good study of production systems and inventories in modern business; the various types of stock production inventory, cycle, transit and buffer inventory are compared, and a simple order for determining the minimum economic order quantity is proposed. 11p. 4f. 7b.   $77
 
06204. SOME MEANS OF INCREASING PRODUCTIVITY THROUGH WORKER NEED SATISFACTION. Very good overview of programs to increase productivity. Includes psychological theories of Maslow and Vroom, review of various types of monetary and non-monetary incentives for workers; prefers programs that meet the 'intrinsic' needs of workers rather than their external needs. 16 pages, 10 footnotes, 8 bibliographic sources.   $112
 
06159. THE USEFULNESS AND VALIDITY OF TESTS IN SELECTING SUPERVISORS. Careful overview of the question of testing to determine qualifications of business supervisors. Theory of job testing; reviews eight tests available on the market; emphasizes that tests are an aid to selection decisions, not a substitute for discretion and decision. 15 pages, 14 footnotes, 5 bibliographic sources.   $105
 
06135. EXECUTIVE COMPENSATION. Good basic study of pay strategies for business executives; focuses on the methods of giving non-taxable rewards, increased emphasis on performance from executives in the 70's 10p. 9f. 6b.   $70
 
06133. PERFORMANCE EVALUATION. Summary of the purposes and methods of rating employee performance, typical problems that arise. 10p. 5f. 6b.   $70
 
06096. PERFORMANCE APPRAISAL. Well-organized summary of the principles of evaluating the work of employees. 10p. 9f. 6b.   $70
 
06063. SOME MBO ISSUES. A description of the functions of MBO and some of the problems associated with its working. Stress is placed on the motivational aspects of MBO. 10p. 7b. 10f.   $70
 
06062. MY MANAGERIAL TYPE. A subjective account of management functions in a large organization giving a self assessment of his capabilities in various fields such as motivation, communications and control. 10 pages, 6 footnotes, 6 bibliographic sources.   $70
 
06044. FLEXTIME AND THE SHORTER WORKING WEEK. An account of the penetration of flextime into organizations in the U.S. and the generally beneficial effects that it has for the workforce. There is a brief look at the shorter working week in the conclusion. 6p. 6f. 5b.   $42
 
06040. THE EFFECTIVE MANAGER. Qualities for effective management are discussed in this paper: marshalling of skills, leadership and the improtance of motivation and communication are stressed. 15p. 11b. 9f.   $105
 
06020. THE ASSERTIVE MANAGER. Treats assertiveness as a quality of effective management. Deals with initiative, power, decision-making, and delegation as features of assertiveness. 7 pages, 6 footnotes, 5 bibliographic sources.   $49
 
06019. THE MANAGER AS DEVELOPER OF HUMAN RESOURCES. Relates reviewing, supervision and training and development to the manager as developer of human resources. 5p. 7f. 6b.   $35
 
05972. TIME MANAGEMENT. Covers strategies for improving use of your time. Concentrates on planning time usage, eliminating non-essential tasks, and delegating as much work as possible. 8 pages, 13 footnotes, 5 bibliographic sources.   $56
 
05942. PERSONNEL MANAGEMENT. Covers four important aspects of personnel management and shows how these help the personnel department aid line managers. These aspects are: staff selection, influencing supervision, training and development, and collective bargaining. 10p. 11f. 6b.   $70
 
05879. SOCIAL RESPONSIBILITIES OF THE BUSINESSMAN. A book review of Howard R. Bowen's book which discusses his systematic analysis of social responsibility and proposals for its implementation. 5p.   $35
 
05824. THE PETER PRESCRIPTION. A management study on the prevention of incompetence and the measurement of organizational incompetence. 7p. 15f.   $49
 
05812. PERSONNEL MANAGEMENT: THE BART LABOR DISPUTE. A discussion of the dispute which caused a suspension of the service during the summer of l979 -- a problem stemming from disagreement over the cost of living component in the wage settlement. 11p. 13f. 6 references to the S.F. Chronicle.   $77
 
05797. APPLYING HUMAN RELATIONS TO IMPROVE MORALE AND MOTIVATION. Various methods for improving worker morale and motivation are considered after the definition of those terms; participation in decision-making is offered as an advantageous option. 7 pages, 7 footnotes, 9 bibliographic sources.   $49
 
05414a. CORPORATE RESPONSIBILITY. This paper contrasts Milton Friedman’s free market views (“the social responsibility of business is to make a profit”) on corporate responsibility with those of the “social responsibility” school. KEYWORDS: corporate social responsibility free market milton friedman. 5 pages, 0 footnotes, 0 bibliographic sources.   $35
 
05373. "ON THE VALUE OF TRUE NEGATIVES." A tongue in cheek article by F.J. Landy suggesting a reversal of current hiring techniques to facilitate easier dismissal of incompetent staff. The serious applications of the ideas in industrial psychology testing are pointed out. 6p. 6f. 2b.   $42
 
05363. THE DECLINE OF VENICE. The greatness of Venice and its fall in the 16th century after the collapse of the Adriatic trade is the subject of this paper. The ruling class is profiled within the system of government and its own demise as a dynamic force is documented. 7p. 1b. 6 references.   $49
 
05362. A MANAGEMENT INFORMATION SYSTEM. The North Face company, manufacturers of leisurewear is the subject of this study and a detailed discussion of all its function is provided. 10p. and tables.   $70
 
05350. MANAGEMENT IN THE EIGHTIES. An overview of the traditional theories of management, with predictions of "participatory management" and an internationalization and specialization of management processes. 5p. 6f. 4b.   $35
 
05349. THE IMPORTANCE OF CAREER DEVELOPMENT FOR EDUCATIONAL ADMINISTRATORS. Discusses how learning about management training skills can help school principals do a better job of supervising teachers and other staff members. 10p. 0f. 10b.   $70
 
05341. MANAGEMENT BY OBJECTIVES. An analysis of MBO - its history and the importance of participation to its operation. Its great advantage is seen to be a furtherance of the understanding of the direction and aims in organizations. 13p. 7f. 4b.   $91
 
05337. SOME PERSPECTIVES ON ORGANIZATIONAL BEHAVIOR. Psychological and sociological aspects of organizational behavior are highlighted. The study uses 6 organizations and its purpose is to determine the motivation of government employees and the results generally contradicted gnerally held assumptions. Some of the literature on the subject is reviewed. 11p. 7b. 9f.   $77
 
05291. STAFF ANALYSIS. A sound description of the purposes and methods of systems used to evaluate employee performance. Covers the pros and cons of various rating techniques, and how to use evaluation systems to improve employee and business performance. 13p., 6f., 5b.   $91
 
05290. AN M. B. O. PROGRAM FOR THE BANK OF AMERICA. A general discussion of the advantages of management by objectives, such as improved motivation and efficiency, better communications, greater flexibility in responding to customer needs and new situations. Some of the disadvantage are also discussed. lOp., Of., Ob. (footnotes in text)   $70
 
05282. MOTIVATION AND BUDGETS. The importance of budgetary communication and motivation is considered in this study of organizational accounting systems. A good overview of management and informal procedures in the imposition and implementation of budgets. The budget itself is seen as a motivator for better performance. 15p. 0f. 6b.   $105
 
05241. SOCIO-TECHNICAL WORK DESIGN. An essay examining the applications of systems theory to work design; the sociotechnical systems theory is seen as humanist and even Marxist in its implications. Terns of the theory and the role of such social powers as the police department in such a theory are looked at in detail. 16p., 11f., 4b.   $112
 
05100. MANAGEMENT OF OBJECTIVES. Begins with a performance as the first step in implementing a mbo program. Analyzes in detail the two-way communications aspects of MBO goal setting. Shows how to plan and implement MBO plans, including evaluation of results. 12p., 16f., 11b.   $84
 
04995. A PERSONNEL MANAGEMENT SYSTEM. The five basic steps for setting up a personnel management system in a business or corporation are outlined in this study. Identifying system objectives, defining its requirements, evaluating alternative methods, developing operating procedures and installing the system are discussed in some detail in the report. Data process ing and the role of the systems analyst are considered as well. 15 p., Of., Ob.   $105
 
04979. QUALITIES OF THE EFFECTIVE EXECUTIVE. A good discussion of the important qualities needed for the executive to function effectively. The study covers long-range planning, leadership and motivation, and anticipates possible problems in decision making: rationality, uncertainty, and perceptual errors, as well as general communication problems. 15p., 14f., 13b.   $105
 
04969. A HANDBOOK FOR SUPERVISORS. An outline for a proposed handbook for supervisors, including sections on leadership, motivation, communication and organizational change. The results of successful management are seen as the product of sound decision making and effective control of employee performance. 12p., Of., 3b.   $84
 
04916. THE MODEL OF THE EFFECTIVE MANAGER. A concise exploration of the qualities that contribute to successful management. The planning, decision making and motivational processes are explored, and a look at the problems of motivating workers in underdeveloped nations is included, from the standpoint of an Iranian. Functions of an executive in organizational structure are studied in the conclusions. 20p., 23f., 18b.   $133
 
04909. MANAGEMENT DYNAMICS. An interesting case study of personal problems affecting a family grocery business. Emphasis is placed on delineating personal and business objectives and separating the personal problems from business needs. lOp., 4f., 7b.   $70
 
04860. ROLE-PLAYING IN THE MANAGERIAL SITUATION. A critique of the use of role playing in the development of managerial techniques. Active and nonactive role playing are examined in the context of leadership training, development of confidence and analytical skills, and related philosophical and methodological problems. The use of video feedback for individualized instruction is discussed, and suggestions for usages in such areas as labor management are put forward. 20p., 0 f., 16b.   $133
 
04790. SOME QUALITIES OF THE EFFECTIVE MANAGER. The elements of managerial effectiveness,;such as appropriate action, knowledge of human resources, loyalty and communication are examined in this essay. Problems of decision making, managerial style and value judgement are also reviewed in detail. 16p.; 13f.; 13b.   $112
 
04768. ELEMENTS OF SUCCESSFUL LEADERSHIP FOR MANAGERS. Good up-to-date discussion of leadership; personal traits and organizational talents, the ability to measure available resources, and the ability to work with others are seen as part of the essentially intangible skills of leadership. lOp.; 10f.; 7b.   $70
 
04742. WORK MOTIVATION IN THE ORGANIZATIONAL ENVIRONMENT. Very good summary of motivation and group relations theory in business. Definition o.f work, Hawthorne studies and the work group, morale and leadership, human factors engineering, and other elements of creating the best possible fork environment are intelligently discussed. 14p., l4f., 6b.   $98
 
04739. LEADERSHIP AND ORGANIZATIONS. Good thorough study of leadership and motivation theories: organizational structure and the leader, the span of control, inducements and motivation, leadership style and the situation. 13p. 12f. 11b.   $91