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5A. MANAGERIAL SCIENCE

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13308. PRODUCTIVITY AND QUALITY IMPROVEMENT AT EXXON IN THE 1990S.

Examines quality and productivity improvement practices and principles at Exxon Corp. during the 1990s. Considers the role of falling oil prices and the Exxon Valdez crisis in spurring new... (more)		   $63
 

13300. INFORMATION TECHNOLOGY AND ORGANIZATIONAL COMMUNICATIONS.

This term paper considers the proposition that "mastery of information technology is critical to effective organizational communication." This statement is discussed and analyzed with regard to... (more)		   $98
 

13272. OUT OF THE CRISIS (W. EDWARDS DEMING).

Critical review of book on how managers can increase long-term competitiveness. The book provides good information on quality control, but too little on the role of employee satisfaction. Although... (more)		   $42
 

13271. THEORY Z (WILLIAM OUCHI).

Analysis of book on techniques adapted from Japanese styles of management. Emphasizes how employee participation, loyalty and teamwork can increase productivity. Conclusion notes how the information... (more)		   $42
 

13248. THE CHASE-CHEMICAL BANK MERGER.

This paper provides an overview and analysis of the Chemical-Chase merger, illustrating the components of the merger in detail and examining the rationale behind the union; analyzing the strengths and... (more)		   $105
 

13239. AMERICAN AIRLINES STRATEGY.

This report presents a comprehensive strategic analysis of American Airlines. Following an overview of American's current mission objectives and strategies, the analysis identifies the organization's... (more)		   $112
 

13225. WOMEN MANAGING ACROSS CULTURES: US, JAPAN & SWEDEN.

This report provides an overview and analysis of women managing across three cultures - American, Swedish and Japanese -- from the perspective of the American businesswoman. Following a summary... (more)		   $84
 

13206. MCDONALD'S: TIME TO SEIZE THE ADULT MARKET.

Presents a comprehensive rationale and program for the fast food giant's capture of the adult market. Includes a thorough assessment of the external marketing environment (competitive structure,... (more)		   $133
 

13180. THE MICROSOFT ANTITRUST CASE.

This paper presents an overview and analysis of the U.S. Department of Justice's antitrust case against Microsoft. The analysis begins with an overview of U.S. antitrust law and the current debate... (more)		   $91
 

13153. THE TRUE MEASURE OF "PROFIT" IN A BUSINESS.

Argues that profit should not be measured by money but rather by the longevity of the business. Further argues that such longevity is obtained through customer loyalty, which in turn requires a... (more)		   $42
 

13142. THE VIRTUAL OFFICE.

This paper provides an overview an analysis of the virtual office, outlining its major features and parameters as it is applied in business today, considering some of its advantages and disadvantages,... (more)		   $105
 

13140. MNCS AND COMMUNICATIONS.

This report provides an overview an analysis of the role and structure of communications in MNCs. The analysis begins with a general overview of the importance of communications in the MNC, conducted... (more)		   $70
 

13139. INTERNATIONAL JOINT VENTURES & WESTERN-CHINESE ALLIANCES.

This report provides an overview and analysis of the threats and opportunities presented to the Western firm entering an international joint venture (IJV) with a Chinese (People's Republic of China)... (more)		   $77
 

13138. ASIAN VALUES & THE ASIAN BUSINESS STYLE.

Presents an overview of key elements in Asian business style and culture among those Asian nations heavily influenced by Confucianism, particularly China and expatriate Chinese businesses in Southeast... (more)		   $98
 

13121. THE GLOBAL REACH OF JAPANESE BUSINESS.

This paper compares and contrasts two recent publications which provide some perspective on the issues and controversies surrounding the global spread (through both "exportation" and "adaptation") of... (more)		   $84
 

13116. OPERATIONAL AND ORGANIZATIONAL CHANGE AMONG MNCS.

This report discusses some of the major human resources management and organizational change issues involved in transforming a multinational corporation into an integrated transnational company. ... (more)		   $133
 

13115. HOFSTEDE ON BUSINESS CULTURE IN ASIA.

This report provides an overview and introduction to Hofstede's theories on national culture and organization. The analysis begins with an overview and critique of Hofstede's methodology. While... (more)		   $133
 

13114. MANAGING & TRAINING THE EXPATRIATE WORK FORCE.

This report considers some of the advantages and disadvantages of the expatriate workforce and examines key human relations management issues related to expatriate staffing of MNCs. The analysis... (more)		   $98
 

13111. EXPERT SYSTEMS TECHNOLOGY IN BUSINESS.

This paper provides a summary review and analysis of the scope, benefits, and risks of ES implementation in the business setting. The first part of the analysis examines the three major sub-types of... (more)		   $133
 

13110. EXPERT SYSTEMS APPLICATIONS FOR MANAGEMENT DECISION MAKING.

This paper provides a review and analysis of the empirical and survey literature on current expert systems applications within the business setting. Following a brief introduction of terms, ES... (more)		   $133
 

13109. INTRODUCTION TO EXPERT SYSTEMS.

This paper provides an introduction to expert systems (ES) technology, with particular attention to its use in the business setting. The first part of the analysis provides a definition and... (more)		   $77
 

13098. THE BRAER OIL TANKER SPILL (1993).

How the public, local government and international community responded to this crisis near the Shetland Islands. Focuses on the defensive stance taken by the ship management company in dealing with... (more)		   $112
 

13097. BUSINESS MANAGEMENT AND ENVIRONMENTAL CRISIS: THE CASE OF THE AMOCO CADIZ.

The paper provides a summary of the wreck of the oil tanker Amoco Cadiz off the coast of Brittany, France in March 1978. By analyzing the background and overview of the company, the environmental... (more)		   $119
 

13096. DIPLOMACY AS AN INTERNATIONAL BUSINESS.

Describes diplomacy as a form of "management," in which negotiations play a vital role. Argues that diplomats need to be adaptable to their current place and time, but they also need to make use of... (more)		   $70
 

13033. STRATEGIC MANAGEMENT, 1995-1998.

This report examines the status of strategic management in the mid- to late-1990s (1995-1998). Based on a review of scholarly literature published in this field during the period 1995-1998, the... (more)		   $126
 

13024. TQM IMPLEMENTATION IN HOSPITALS: SUCCESS OR FAILURE?

This report examines the implementation of total quality management (TQM, often used interchangeably with the term continuous quality improvement or CQI within the hospital setting) in hospitals. ... (more)		   $133
 

13013. CORPORATE & POLITICAL STRUCTURE & THE ASIAN ECONOMIC CRISIS.

Using World Bank president James Wolfensohn's recent comment that the Asian economic crisis revealed that "political, financial and corporate structures were not well suited to cope with the demands... (more)		   $133
 

12635. OUTSOURCING AT BRITISH AIRWAYS.

This paper examines outsourcing in British Airways. The analysis considers the opportunities and risks presented by BA's outsourcing strategies within the context of outsourcing in the airline... (more)		   $77
 

12634. A FIVE FORCES STRATEGIC ANALYSIS OF THE INTERNATIONAL AIRLINE INDUSTRY.

This investigation uses Porter's five forces model to provide a comprehensive strategic overview of the international airline industry. Taking into consideration key factors in the industry's... (more)		   $84
 

12633. CULTURE AND INTERNATIONAL MANAGEMENT: THEORETICAL FRAMEWORK.

This investigation presents an overview of the interaction between culture and management around the globe. In addition to defining culture and identifying some of the major culturally-bound... (more)		   $70
 

12632. P.E.S.T. ANALYSIS OF THE INTERNATIONAL AIRLINE INDUSTRY.

This paper analyzes and profiles the factors in the external environment impacting competitors' performance in the global airline industry. While the analysis considers the general impact of these... (more)		   $133
 

12631. STRATEGIC ADJUSTMENT IN THE U.S. FAST FOOD INDUSTRY.

This paper explores the structural transformations in the domestic fast food industry and analyzes competitor's responses to these changes and new challenges. Following a brief theoretical background... (more)		   $133
 

12615. IN-GROUP VS. OUT-GROUP DISTINCTIONS IN COLLECTIVIST CULTURES.

Implications for International Business. This paper provides a close focus on Hofstede's (1991) observation that "the distinction between in-group and out-groups which is so essential in the... (more)		   $105
 

12614. LONG-TERM COMPETITIVE ADVANTAGE IN AN ERA OF GLOBABLIZATION.

This essay analyzes Alfred Chandler's views (as expressed in his 1990 book, Scale and Scope) on managerial enterprise and international comparative advantage with a view towards assessing its... (more)		   $98
 

12421. THE CULTURAL NATURE OF GLOBAL HUMAN RESOURCE MANAGEMENT.

Summarizes, synthesizes, and critiques six (1996-97) articles (including four research articles) relating to the cultural imperatives of global human resource management. The topic is investigated... (more)		   $77
 

12400. COMMERCIAL ONLINE SERVICES: AMERICAN ONLINE (AOL) VERSUS THE MICROSOFT NETWORK (MSN).

A marketing analysis of the number one and number three commercial online service/Internet service providers. Provides a comparative assessment and analysis of each firms' marketing objectives,... (more)		   $133
 

12390. JOB OWNERSHIP.

This paper explores the topic of job ownership and its implications for corporate social responsibility, the employment contract, and theories of social justice. In considering whether job ownership... (more)		   $70
 

12389. WHY CHANGE IS NOT WORKING IN MOST ORGANIZATIONS.

This paper reviews the key points and examines the validity of a recent article by the National Underwriter Life & Health company which explores the reasons behind the failure of organizational change... (more)		   $35
 

12388. EMPLOYEE ORIENTATION.

This paper provides a review, overview and interpretation of the scholarly literature concerning employee orientation. The analysis considers the purpose and rationale of employee orientation,... (more)		   $133
 

12387. EMPLOYEE INVOLVEMENT AND PARTICIPATION AT IBM.

This paper provides an audit and analysis of IBM against the participative management/employee involvement model of human resource management. The first section describes the participative model of... (more)		   $119
 

12386. HUMAN RESOURCES MANAGEMENT AT MICROSOFT.

This paper presents a management report analyzing the human relations management issues, strategies and policies of software giant Microsoft Corporation. The report focuses on Microsoft's problems in... (more)		   $77
 

12385. PUBLIC PERSONNEL MANAGEMENT AND THE SUPERVISOR.

This paper, which is structured as a draft letter from the Chief of Personnel in a public organization to newly selected supervisors, emphasizes the new and critical role each supervisor plays in... (more)		   $77
 

12384. INTRODUCING NEW TECHNOLOGY INTO THE WORKPLACE.

This paper considers and critiques the proposition that the introduction of new technology into the workplace is a straightforward management task. The essay argues that the implementation of new... (more)		   $56
 

12383. LEARNING ORGANIZATIONS.

Overview and analysis of the learning organization. The first part of the paper takes a theoretical focus, considering the definitions and central characteristics of the learning organization;... (more)		   $119
 

12382. AMERICAN MANAGEMENT STYLE IN THE CONTEXT OF GLOBAL BUSINESS.

This paper examines the dominant forms and cultural influences on management style and practice in the United States with comparisons to other cultural values underpinning American management style... (more)		   $126
 

12381. GLOBALWORK: BRIDGING DISTANCE, CULTURE & TIME BY O'HARA-DEVERAUX & JOHANSEN.

Review and evaluation of this 1994 book by two management consultants which aims at providing managers with useful models and frameworks for transcending the cultural boundaries of the global business... (more)		   $42
 

12379. ARAB MANAGEMENT: CULTURE AND MANAGEMENT IN SAUDI ARABIA.

This paper presents an overview and analysis of the Arabian style of management as exemplified by Saudi Arabian businesses. The Arab management style is compared and contrasted to the American style,... (more)		   $70
 

12378. THE ECONOMIC GEOGRAPHY OF BIOTECHNOLOGY.

The paper argues that factors such as proximity to university facilities, existing high-tech industry and a well-educated workforce are the reasons why biotechnology firms tend to cluster in a few... (more)		   $35
 

12376. DECISION SUPPORT SYSTEMS AND SMALL BUSINESS.

Overview and analysis of the use of decision support systems (DSS -- computer tools designed to provide a human decision-maker support within a semi-structured decision environment) in small business.... (more)		   $91
 

12375. ELECTRONIC MONITORING OF EMPLOYEES.

This research paper provides a review and analysis of the problems and issues raised by the organizations' electronic monitoring of employees, with a close focus on monitoring of employee email and... (more)		   $105
 

12372. ORGANIZATIONAL BEHAVIOR & CORPORATE CHANGE.

The analysis applies three theories of organizational behavior/employee motivation theories (Herzberg's Motivation-hygiene theory, equity theory, and goal-setting theory) to the process of... (more)		   $84
 

12371. THE IMPACT OF THE INTERNET ON BUSINESS.

A survey and overview of how the Internet is impacting U.S. business. Looks at the Internet's impact on business strategies, hiring, organizational structure, organizational communications, relations... (more)		   $112
 

12370. COGNITIVE DISSONANCE, STEREOTYPES AND GROUP ROLES.

Brief discussion and analysis of three concepts from social psychology. Defines cognitive dissonance and discusses its role in aggression; defines stereotypes and considers whether or not they are... (more)		   $63
 

12369. GM AND SATURN: THE GREAT TURNAROUND.

This paper analyzes and assesses GM's Saturn experiment from the perspective of year-end 1994. Outlines the key factors which helped Saturn meets its objectives, considers the reasons why it was... (more)		   $56
 

12368. QUALITY IS FREE (PHILIP B. CROSBY).

Review of book on the importance of quality in both business and life. Includes a personal reaction, which praises the book for its effective use of case studies and teaching aids to explain concepts.... (more)		   $56
 

12367. THE DOWNSIZING OF AT&T.

Profiles and analyzes downsizing at AT&T. Although the report focuses on AT&T's most recent downsizing efforts (since January 1996), the cumulative impact of five previous downsizing programs during... (more)		   $105
 

12365. SUCCESSION PLANNING IN FAMILY BUSINESS.

This paper provides an overview and analysis of what is arguably one of the most important topics in family business: succession planning. Considers some of the major issues and concerns involved in... (more)		   $70
 

12310. THE AMERICANS WITH DISABILITIES ACT.

This paper provides an overview an analysis of the history, development and structure of the Americans with Disabilities Act (ADA) of 1990. The analysis begins with an overview of ADA's history and... (more)		   $77
 

12292. MERGERS AND ACQUISITIONS.

The focus of this paper is to analyze the topic of mergers and acquisitions from multiple perspectives: first by exploring the concept of operational synergy as an economic incentive for mergers and... (more)		   $133
 

12164. O.D. (ORGANIZATION DEVELOPMENT) SKILLS.

This paper identifies, prioritizes and explains the five O.D. skills that are most important for helping public and/or nonprofit managers develop and maintain flexible, adaptive, and effective... (more)		   $77
 

12163. HUMAN RESOURCE PLANNING FOR THE FUTURE.

This paper discusses the value of human resources planning and management in the achievement of organizational objectives with particular attention to how changes in the labor market and employment... (more)		   $63
 

12161. A SEMINAR ON TRAINING EVALUATION.

Formatted as a training seminar on the subject of training evaluations. The purpose is to provide an overview of the training evaluation process as it applies to the evaluation of training programs,... (more)		   $70
 

12160. ARTIFICIAL INTELLIGENCE AND DECISION SUPPORT SYSTEMS.

This paper presents an overview of artificial intelligence (AI) applications to various types of computer systems designed to assist decision makers in organizations – applications called decision... (more)		   $98
 

12159. OSHA REGULATIONS ON WORKER ILLNESS & INJURY PREVENTION: A CASE ANALYSIS OF THE HOSPITALITY INDUSTRY.

This paper presents an overview and analysis of current and proposed OSHA standards and guidelines on employee illness and injury prevention, with specific attention to its application in the... (more)		   $77
 

12110. SURVIVING DOWNSIZING.

Examines the impact of corporate downsizing on employee survivors (those who remain after the layoffs), and looks at ways companies can mitigate the negative impacts. Considers links between... (more)		   $119
 

12107. ORGANIZATIONAL FACTORS IN SUSTAINED COMPETITIVE ADVANTAGE.

Drawing on modern and classic literature on the creation of competitive advantage. Discusses how sustained competitive advantage can be achieved by paying attention to organizational factors. 7... (more)		   $49
 

12022. SEXUAL HARASSMENT IN THE WORKPLACE.

This paper presents an overview of the current status of sexual harassment law and an analysis of recent trends and emerging issues in workplace sexual harassment. Reviews the definition and legal... (more)		   $112
 

12021. "LEADERSHIP: THE ART OF EMPOWERING OTHERS" BY JAY CONGER.

Critical analysis of an article written by a management expert on the subject of effective leadership. Conger argues that the key to effective leadership (and hence, to organizational effectiveness)... (more)		   $49
 

12005. STRATEGIC MANAGEMENT IN A CHANGING BUSINESS ENVIRONMENT.

This paper provides an overview and analysis of strategic management in the contemporary business environment. Following a definition of strategic management and a review of its central principles,... (more)		   $70
 

11981. RESTRUCTURING IBM.

This paper analyzes the relevant issues and problems in the strategic process of restructuring of IBM. Following an overview of the downsizing/restructuring program to date, a summary S.W.O.T.... (more)		   $105
 

11942. GENDER IN A MULTI-NATIONAL BUSINESS ENVIRONMENT.

Surveys the most male dominated countries in the world and the methods of American Corporations to integrate women into these workplaces. Examines U.S. law on various aspects of sexual harassment in... (more)		   $70
 

11941. THE IMPACT OF NATIONAL & CORPORATE CULTURE ON GLOBAL BUSINESS.

Following a brief overview of the concept and definition of culture, both as it pertains to nations and to organizations, this paper looks at some of the ways in which culture has the power to... (more)		   $84
 

11926. NETWORKING IN ORGANIZATIONS.

This paper investigates the topic of networking within organizations, with a special focus on networking in large corporations and bureaucracies. Following a definition of networks, a discussion of... (more)		   $133
 

11924. GROUP DYNAMICS & ENTREPRENEURISM IN LARGE ORGANIZATIONS.

This paper looks at the importance of group process and group dynamics when applying the entrepreneurial process to large organizations. Drawing on both empirical research and anecdotal evidence from... (more)		   $133
 

11833. COMPUTER APPLICATIONS IN JOB INTERVIEWS AND EMPLOYEE SELECTION.

This paper considers the use of computers in the job interview and employee selection process, looking in particular at computer-assisted and computer-adapted job interviewing/testing. Provides... (more)		   $42
 

11832. THE DIFFICULTIES IN CHANGING CORPORATE CULTURE.

Considers the extent to which organizational culture can be successfully managed or changed. Defines organizational culture, reviews the major types of culture, addresses the issue of whether or not... (more)		   $70
 

11813. DOWNSIZING AND ITS ALTERNATIVES.

Examines a hypothetical downsizing case in a mid-size manufacturing firm which has targeted a 30% payroll reduction. Considers the scope and consequences of downsizing and examines steps toward... (more)		   $133
 

11811. INDUSTRY'S ROLE IN RECYCLING.

This paper examines recycling from the perspective of U.S. industry, looking at the role played by industrial producers, manufacturers, and packages in the drive to build a comprehensive framework for... (more)		   $84
 

11755. ORGANIZATIONAL FLEXIBILITY AND ENTREPRENEURISM.

Looks at some of the ways in which companies have worked to increase organizational flexibility as part of their effort to increase corporate entrepreneurism. Focuses on the efforts to increase... (more)		   $49
 

11754. ENTREPRENEURISM AND CORPORATE DOWNSIZING.

Examines the phenomenon of corporate downsizing as it relates to companies' efforts to increase corporate entrepreneurism. The analysis examines the impact of downsizing on the corporation, including... (more)		   $98
 

11753. USING EMPLOYEE EMPOWERMENT TO FOSTER ENTREPRENEURISM.

Examines how and why corporations use employee empowerment programs as a means of increasing corporate entrepreneurism. Draws examples from successful programs and cites reasons why some programs... (more)		   $42
 

11752. ENTREPRENEURISM IN AMERICAN CORPORATIONS - THEORY & SCOPE.

Examines the rationale and scope of corporate entrepreneurship. Provides a definition of the entrepreneur and the entrepreneurial organization, including a summary of its key characteristics, and... (more)		   $84
 

11706. WHEN FAMILY BUSINESSES GO PUBLIC.

Examines the contemporary American family business in terms of one of its key transitions -- the decision to go public. Defines family business and presents an overview of its scope and position in... (more)		   $133
 

11699. ENTREPRENEURISM IN AMERICAN CORPORATIONS.

An investigation which examines the purpose, scope and outcomes of introducing entrepreneurial methods and values into large American organizations. Considers the 'key success' factors in... (more)		   $133
 

11601. RESISTANCE TO CHANGE IS A DEFENSE OF SELF.

This analysis develops the notion that resistance to change is a defense of the self. This notion is developed both through the clinical perspective of the psychotherapist on patient resistance and... (more)		   $105
 

11587. ORGANIZATIONAL CHANGE AT THE U.S. POSTAL SERVICE.

Survey and analysis of the postal system as a relative failure in American business, with general ideas for change based on the 're-framing' concept of organizational culture developed by Deal and... (more)		   $56
 

11543. COMMUNITY SERVICES: A MANAGEMENT IMPERATIVE FOR THE 1990S.

Argues that community services should form a part of every manager's training and development program. Investigates the history and current status of business community service programs in the United... (more)		   $70
 

11518. LIFETIME EMPLOYMENT: NOT A GOOD MODEL FOR THE U.S.

Looks at the merits and drawbacks of the Japanese "lifetime employment" model and considers its applicability within the U.S. business environment. Rejects the model for the U.S., but urges U.S.... (more)		   $56
 

11516. ORGANIZATIONAL CULTURE CONFLICTS: STRATEGIES FOR CHANGE AGENTS.

Considers the problems and conflicts posed by organizational culture for the change agent seeking to implement effective intervention. Following a presentation of examples of the culture-intervention... (more)		   $105
 

11513. CORPORATE DOWNSIZING.

Investigates the phenomenon of corporate downsizing, tracing its history and progress from the late 1980s to the present. The process of downsizing and its impact on particular industries are... (more)		   $133
 

11510. MANAGING CHANGE AT GENERAL ELECTRIC.

Describes, analyzes and assesses the outcome of GE's corporate change program implemented by CEO Jack Welch in 1981 and continued through the mid-1990s. Profiles the "pre-change" culture,... (more)		   $133
 

11507. BUSINESS ANALYSIS: UNITED AIRLINES.

Business analysis of one of America's Big Three airlines, in format of short subsections including history, business summary and mission, future strategy alternatives, and recommendations. Gives a... (more)		   $133
 

11506. THE MULTIPLE FUNCTIONS OF ORGANIZATIONAL DIAGNOSIS.

This paper discusses the importance of organizational diagnosis both as a process of information gathering and as a method of intervention and changing. Argues that while diagnosis stands as the... (more)		   $105
 

11506a. IBM: AN INVESTMENT SUMMARY.

Well-organized study of IBM from the financial viewpoint. Covering results through 1994, gives a bottom-line perspective of IBM's run into the red and back out again, including history, market share,... (more)		   $70
 

11476. HUMAN RESOURCE MANAGEMENT DOWNSIZING.

Analyzes how HR planning, recruitment/selection, performance evaluation, compensation management, and training can best be used in a downsizing organization. Cites planning as the most important... (more)		   $35
 

11414. SEXUAL HARASSMENT.

This paper provides an overview of sexual harassment, considering its legal definition and components, its prevalence and demographic profile, its causes and consequences, and its potential remedies.... (more)		   $84
 

11388. ANALYSIS OF A BUSINESS ETHICS CASE FROM TWO DIFFERENT MANAGERIAL PERSPECTIVES.

The managerial systems selected for this analysis are the Motivational model presented by Maslow, Herzberg and MacGregor and the Transformational model as formulated by Golembiewski, Schott and... (more)		   $105
 

11386. MERITOR SAVINGS V. VINSON: HOSTILE ENVIRONMENT SEXUAL HARASSMENT CLAIMS.

This paper provides n analysis and discussion of the Meritor Savings v. Vinson case, a 1986 Supreme Court case which recognized that sexual harassment based on a hostile environment claim is a... (more)		   $35
 

11385. A CASE OF AIDS DISCRIMINATION: EMPLOYER LIABILITY FOR REDUCTION OF HEALTH BENEFITS.

Summary and analysis of McGann v. H&H Music Co., a U.S. Court of Appeals case involving an employee who sued his employer for discrimination under Section 510 of ERISA after the employer reduced... (more)		   $35
 

11377. WORK SATISFACTION & OCCUPATIONAL STRESS ACROSS OCCUPATIONS.

Examines Hofstede's findings on the stress-satisfaction balance of occupations in light of reports indicating rising job dissatisfaction among higher level employees. Considers some of the factors... (more)		   $56
 
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