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BARBARA NORRIS: LEADING CHANGE IN THE GENERAL SURGERY UNIT HARVARD BUSINESS SCHOOL CASE STUDY 9-409-090.

18399. BARBARA NORRIS: LEADING CHANGE IN THE GENERAL SURGERY UNIT HARVARD BUSINESS SCHOOL CASE STUDY 9-409-090.

This paper provides a case analysis and case solution to a strategic human resources management case study by Groysberg, Nohria and Bell concerning a nurse manager’s efforts to turnaround the troubled General Surgery Unit at Eastern Massachusetts University Hospital. The paper includes problem identification, problem analysis, identification and assessment of alternative solutions, recommendations, and implementation plan. KEYWORDS: case study case solution nursing management human resources management hrm personnel management job satisfaction employee turnover employee retention organizational culture organizational change turnaround management strategy health care providers hospitals. APA Style. 10 pages, 5 footnotes, 4 bibliographic sources.

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