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CONSUMER EXPECTATIONS AND THE CHANGING US HEALTHCARE SYSTEM.


12709. CONSUMER EXPECTATIONS AND THE CHANGING US HEALTHCARE SYSTEM. This paper which examines consumer expectations of health care within the context of transformations in the U.S. health care industry. The paper begins with an overview of the central ethical debate in health care delivery and the stance of the US consumer on the debate between healthcare as a right and health care as a consumer good. The rest of the paper focuses on the transformation of the US health care industry and consumer responses to this transformation. Includes discussions of the effect of the Balanced Budget Act of 1997 and the 1996 Health Insurance Portability and Accountability Act. A concluding section examines the extent to which private market, "managed competition" in health care can realistically meet (or approach) consumer expectations of health care. KEYWORDS: us health care industry health insurance insured heatlhcare market reform universal healthcare managed care. APA Style. 38p., 56f., 37b.   $133
 

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